Right of Rescission & Returns
1 Right of Rescission
All items and services offered are for corporate customers only. Thus the right of rescission as per BGB is not applicable. However you may return items under certain conditions (see 2).
2 Returns Policy
You can return faulty items within 14 days of receiving the items for full refunds.
You may return new and unused items within 14 days of receiving the items for refunds even if the reason was an error on your part. You will have to cover the costs for transportation though.
Please call our customer service before retuning items. We will guide you through the process.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly.